FAQ
Frequently Asked Questions
Yes. We work directly with all insurance companies to manage claims, and take the headache out of the restoration process. It is worth stating: our first priority in this process is the customer, even when working through insurance claims.
Yes. SOS Restoration boasts impressive storage capabilities during the restoration process. We pick-up, and transport your goods to the storage location, and return them upon completion. No need to rent storage units, or a moving truck. We handle it.
SOS Restoration presently serves the following counties: Los Angeles; Ventura; Orange; Riverside. We are company of consistent growth, so feel free to give us a call from any area.
Water damage occurs for a variety of reasons. Excess water in your home may be the result of natural disasters, such as storms or floods, or problems in the plumbing system: burst pipes; growing leaks.
Contact SOS Restoration. Time is of the essence in such scenarios as mold begins to form after 24 hours, and we are available 24/7 to address all water problems. The longer water sits, the more opportunity it has to wreak havoc on wood, walls and carpet.
Proper maintenance and care for your water appliances, including hot water heaters, will help prevent many water damage issues. If you have a septic tank, regular inspections will allow for peace of mind. In older homes, plumbing fixtures should be inspected on occasion to address any potential problem areas.
Your crawlspace is the area below your home that technicians and skilled trade professionals access to address plumbing and electrical needs. If this area has standing water, or becomes flooded, please call us 24/7. These issues are best left to trained professionals.
Excess water in your home has the potential to create a variety of problems. Property can be severely damaged, decreasing property value. In some instances, the structure of the home may become compromised. Water damage remediation services can cost thousands of dollars, therefore the issues should be addressed immediately.
Mold and mildew can cause many problems. The first, and greatest concern, are respiratory and psychological health issues. It can also destroy furniture, drywall and wood, greatly decreasing property value. Additionally, it serves as catalyst to unwanted bacteria, mites, rodents, roaches and other pests.
After ensuring everyone is safe, and the fire department has completed their work: Call us! We have professionals standing by 24/7 to meet your needs. We will board and tarp any exterior structures that have been damaged in the fire to secure your home or business, then engage your insurance company to begin the restoration process.
Yes. We restore anything having to do with fire, smoke and water damage. This includes dust, and chemical particles that remain after a fire has been extinguished. If there has been smoke without fire, we can address that smoke damage as well.
Yes. We are available 24/7 to address customer needs. We have service technicians who are on call, and ready to respond day and night.
Google Reviews
EXCELLENT Based on 34 reviews jose luis camacho2025-02-06Trustindex verifies that the original source of the review is Google. I recently had a water leakage issue in my garage, and SOS Restoration Chatsworth came to the rescue! From the moment I contacted them, their team was professional, responsive, and incredibly knowledgeable. They quickly assessed the damage, explained the repair process, and got to work immediately. The technicians were thorough and ensured everything was dried and repaired properly. My garage looks as good as new, and I couldn’t be happier with their service. Highly recommend SOS Restoration Chatsworth for any water damage needs, they truly live up to their name! Freimar Perez2025-02-06Trustindex verifies that the original source of the review is Google. SOS Restoration Chatsworth is a lifesaver! We discovered water damage in our kitchen due to a hidden pipe leak, and it was a stressful situation. Thankfully, SOS Restoration stepped in and handled everything with expertise and care. Their team was punctual, friendly, and extremely efficient. They not only fixed the damage but also took the time to ensure there was no mold or lingering moisture. The kitchen looks fantastic, and we feel confident the issue is fully resolved. If you’re dealing with water damage, don’t hesitate to call SOS Restoration Chatsworth, they’re the best in the business! ALEJANDRA Pineda2025-02-06Trustindex verifies that the original source of the review is Google. The team that handled the water damage repair didn't simply restore our house; they breathed new life into it. With exceptional attention to detail, they safeguarded precious keepsakes and revived cherished moments, transforming a heartbreaking setback into a powerful testament to strength and perseverance. Johymar Lugo2025-02-05Trustindex verifies that the original source of the review is Google. This water damage restoration company's rapid response and state-of-the-art equipment saved our home from devastating mold and structural damage. Their knowledgeable technicians walked us through every step of the process, ensuring a smooth and worry-free recovery. Ana Cloris Valero2025-02-05Trustindex verifies that the original source of the review is Google. As a busy homeowner, I was devastated when I discovered water damage in my kitchen. But then I called this company, and they took care of everything! Their team was friendly, efficient, and extremely knowledgeable. They explained everything in a way that made sense to me, and their prices were very reasonable. I'm so impressed with the quality of their work and the level of customer service they provided. I highly recommend them to anyone who needs help with water damage. Samuel Clisanchez2025-02-03Trustindex verifies that the original source of the review is Google. Quick and lasting solution. I had a leak in the roof that was causing me a lot of problems. I called this company and in less than 24 hours they were already at my house solving the problem. They were very fast, efficient and the work was perfect. I have no more leaks! Without a doubt, I will call them again if I have any other moisture problems. Valeria Medina2025-01-31Trustindex verifies that the original source of the review is Google. I highly recommend this company! I had a moisture problem in my kitchen that was affecting my cabinets. I called this company and they gave me a comprehensive solution. They repaired the leak, replaced the damaged cabinets and left my kitchen like new. They are professionals Sebastian Martinez2025-01-30Trustindex verifies that the original source of the review is Google. Excellent service! I had a moisture problem in my bathroom that was causing mold. I called this company and they gave me a very reasonable quote. They came on time and worked very hard to remove the mold and repair the damage. I am very happy with the result! Miguel Mendez2025-01-27Trustindex verifies that the original source of the review is Google. hello congratulations Maria Fernanda Hernandez2025-01-25Trustindex verifies that the original source of the review is Google. SOS Restoration Inc. realmente superó mis expectativas. Su equipo fue receptivo, atento y altamente capacitado cuando enfrentamos daños por agua en nuestra oficina. Hicieron que una situación estresante fuera mucho más fácil de manejar y se aseguraron de que todo se restaurara perfectamente. ¡Los recomiendo mucho
Why Choose SOS RESTORATION?
Expert Team
Skilled professionals with years of experience in restoration.
24/7 Availability
Our team is ready to respond to emergencies at any time.
Affordable Pricing
We offer competitive prices, maintaining highest standards.
Customer Satisfaction
We prioritize & ensuring your property is restored to its best.
Yelp Reviews
EXCELLENT Based on 12 reviews Tem S.2025-06-18Verified This team was my invaluable ally during a very difficult time. They were as humane as they were expeditious and efficient. I hope to do work with them again under less unfortunate circumstances! Coredump X.2025-02-21Verified Fast, Professional, and Highly Recommended! I was out of town for a few days, and when I came back, I discovered massive water damage caused by a pinhole leak in a copper pipe. It was an absolute nightmare, but SOS Restoration turned it around quickly. I called them immediately, and within an hour, they were at my house. Their mitigation and pack-out process were flawless--everything was handled with professionalism and care. In just a few days, all the water and debris were gone, and my house was completely dry. Given how efficient they were, I decided to use them for the reconstruction as well. In less than a month, my home was fully restored and ready to use again. The speed and quality of their work were outstanding. Dealing with water damage is stressful, but SOS Restoration made the process as smooth as possible. I highly recommend them to anyone facing a similar situation! David T.2025-02-07Verified Manny and Cecilia Rodriguez and the crew did a wonderful job cleaning my mom's house after the Eaton Fire. Manny did a great job communicating every step of the way. Highly recommend! Andrew J.2025-01-19Verified This restoration wasn't due to disaster, but more of a depression/lifestyle choice. A home housing a very ill cancer patient needed to be restored to a clean, livable, sanitized condition. After calling several local companies, we chose Manny and his crew. Not so much based on price, there were cheaper, but based on his level of concern, care, and understanding of this very needed project. Too say that SOS brought this home back to a livable condition is understating the transformation that really now can start taking place. Our loved one can again live with dignity. He was shown compassion, love, and respect. Manny even included our loved one in the communal lunch his workers broke for. Care of this level usually comes only from angels..... catherine d.2025-01-02Verified SOS arrived at the scene almost immediately. They told me what was needed and they did what they said they would do! Victor C.2024-12-31Verified Yesterday I called SOS Restoration to repair water damage that happened in my home. I was really happy with the results. The staff was professional and responsive to my questions and they were transparent everything specially with completion time and cost of things and what to expect. They have 2 project managed. Elay and David. They made sure I knew everything that was happening every step of the way. I called them at 9am and they got to my house around 1pm ( they are busy ) but they made it on time. They worked quickly and to reduce the damage. I can tell they are pros at what they do by the way they handled the drying and reconstruction phases. THey did detail work.. The double checked everything was working, with no leaks and future leak proof before leaving. It felt like I was in really good hands. THe work was so clean, it felt like, nothing ever happened. They really really made sure I was happy with the results before saying our goodbyes. And this is why I am now writing this. Thank you SOS for handling my water crisis on a holiday when nobody wanted to work. You guys came to my rescue! Sarah T.2024-12-06Verified Mold restoration was needed at my home. They were efficient and fast. I was extremely impressed by how well they took care of us. Good price as well. They are trustworthy and very knowledgeable. Would recommend them 10 times over. Amazing experience. Edgar G.2024-11-29Verified They were great! Definitely recommend they guarantee their services which is even better! Katia V.2024-11-24Verified Last week, i had an enormous pipe that bursted in my kitchen, which not only damaged that space but also into the living area. Due to the pipe burst, my entire flooring was damaged, and all the kitchen cabinets were ruined. i was recommended SOS restoration by my neighbors who has mold issues just a few months back. I reached out via yelp and was immediately helped. Having a pipe burst is the absolute worst and a very stressful experience to deal with. i was very impressed by the company's communication and response to come out the same exact day! One of their supervisors Elay arrived to my home respectfully and timely within an hour. Not only did he assure me that the situation would be handled in no time but his team got to work immediately by drying the water and setting up the actual equipment. In no time, the water was all dried and cleaned up, thankfully in time for Mold to not develop. i was very pleased. Elay explained the entire process, was super professional to work with and even helped me with my insurance claim. SOS made a horrible situation manageable and left my home looking new again. highly highly recommend working with this great time. Affordable pricing, quality team workers. Can't thank you guys enough...!